Support
A little help with your cleanup.
Contact contact@amentilabs.com. Include the app version, your iPhone or iPad model, iOS version, and the steps you took. Please do not send personal photos, library identifiers, passwords or purchase receipts.
Why can’t I see every photo?
The app reviews only the Photos access you allow. Selected-photo access limits the scan. Hidden items are excluded, and cloud-only or unsupported resources can remain unavailable. You can change access in your device’s Settings.
Nothing is removed by a swipe
Review your selection and confirm with the system Photos dialog. Favorites and protected keeps remain protected. Each photo group must retain an item. Canceling the dialog uses none of the free allowance.
Where did my space go?
Recently Deleted can continue to use space. Photos controls recovery and permanent deletion. Changes can sync across iCloud Photos devices. Keep & Clear cannot clear System Data or other apps’ caches.
Subscriptions and restores
Use Restore Purchases in the app’s Settings with the Apple Account used to subscribe. Manage or cancel renewal in Apple’s subscription settings. Deleting the app does not cancel a subscription. For Apple billing or refund help, visit Apple’s support portal.
Resume safely
Unfinished reviews and keep decisions are saved locally. Returning to the app never automatically removes pending photos. If access or your library changes, review the updated selection before confirming.